What Does 100% Buyer Guarantee Mean?

The 100% Buyer Guarantee promises that your transaction will be secure, that your tickets will be delivered before your event, and that those tickets will be valid and authentic.

Click here to read more about the protection offered by our Buyer Guarantee!

Are SeatGeek tickets guaranteed?

Can I Trust the Sellers on SeatGeek? Yes! All other marketplaces listed on SeatGeek offer 100% (or better) guarantees on tickets. (For example, if they fail to fulfill an order in time for an event, or if an event is cancelled.)

Can you get scammed on StubHub?

If you buy tickets through StubHub and are refused entry at the venue (because the tickets are fake, invalid, etc.), then StubHub will refund your money. Because of their purchase guarantee, StubHub is probably safer than buying from scalpers on the street or through Craigslist, etc.

Are Vivid Seats refundable?

You will be fully refunded for a canceled event

If an event is canceled with no rescheduled date, you are naturally entitled to a full refund of the purchase price, including delivery charges.

Does Vivid Seats sell fake tickets?

Vivid Seats’ service fees are reported to run from 20% to 40% of the original ticket price. They take care of customers with services such as making a courtesy call informing ticket holders of venue or time changes, and they provide guarantees in case of fake tickets.